• How about some documentation? I know Steve thinks books are dead, but in the old days Apple documentation was really first rate. Remember that old MacWrite manual? Apple, I know you are in the electronics business, but reading help files on a laptop screen that covers up the application I am trying to learn is a bit of a pain.
• When you release an update to an iPod, iPhone or OS X how about telling me what the update really does. I know you have gotten better at this, but why should people have to guess all the features and fixes that you have put in? Just own up to it and trust your customers.
• Find another partner in addition to AT&T for the iPhone. My phone is a great product that is significantly damaged by an inferior, unreliable network. To me, "more bars in more places" means I'm looking for bars to find a stiff drink so I can recover from my frustration with dropped calls, poor signal strength, and sporadic 3G coverage.
  
• A lot of your products get really warm. My MacBook Pro can be a sizzler on my lap. My Mac Pro keeps my office pretty warm, and I don't need those high temperatures since I'm in Arizona. Don't get me started on the Apple TV. I do think it is a great product, but I'm thinking I could make a fondue on that top surface. There is no fan in the Apple TV and when I put it in standby to spin down the hard drive it wakes up by itself paying no attention to my command. If I want to be ignored, I can walk into any Home Depot. (Update: Some users say the Apple TV does have a fan. I regret the error. It's still too darned hot!)
  

On Tuesday, Dec. 16 Apple Inc. announced that Steve Jobs would not do the keynote at the 2009 Macworld Conference & Expo. That's okay. They also announced that they would no longer attend the conference in the future. That's not okay. For 25 years, a very loyal and passionate Mac community has descended upon the halls of Moscone Center in San Francisco, CA to see, hear, and learn more about the computers they love. By announcing their departure from this beloved show hosted by IDG, Apple is sending a message to the entire community -- professionals, hobbyists, media, Mac User Groups, and even IDG themselves--that they care nothing for the community who supported them through thick and thin.

If you're attending the Macworld Expo keynote on Tuesday, Jan. 6, you can send a message to Apple by remaining silent during the 2009 keynote. While Phil Schiller is on the stage, let there be no applause, no whistling... just utter and complete silence.

My name is Lesa Snider King and I'm mad at Apple.

It's the end of the year, a time of reflection, in which we look back at the year that was and what happened during. But The Independent isn't stopping there -- they went back and dug up some of the world's most famous incorrect predictions. And yes, Bill Gates' 640k is in there, as is Ken Olsen's "...there is no reason for any individual to have a computer at his home." Whoops. But there's also a good iPod one in there -- apparently on the iPod's release, someone from Amstrad claimed it a fad, saying that, "Next Christmas, the iPod will be dead, finished, gone, kaput." A few Christmases have come and gone since then, and of course, the iPod is still huge.

That list also reminded me of the famous Nano hater, Motorola's Ed Zander, who said of the iPod nano's release: "Screw the nano. What the hell does the nano do? Who listens to 1,000 songs?" He, of course, was distraught that Apple's then new invention might take attention away from his new Rokr phone, and despite the fact that Motorola later claimed he was joking, we all know the Rokr went on to not only become the USA's most popular handset, but it's the Rokr who has ads all over the place this holiday season.

Oh wait. We might be wrong about that one. Everyone makes mistakes, no?

Thanks, Jean!